What is the best way to handle a customer complaint? Learn to improve customer service skills, even with the upset customer, by listening toShep Hyken,...
Learn how to handle customer complaints with expert tips and advice on customer service in this free video clip on waiting tables. Expert: Leslie Moselle...
Handle irate customers by listening attentively to their complaints and summarizing the issue to them afterwards. Defuse an upset customer by using superior customer service...
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Innovators Forum blog at www.CiscoInnovators.com features Janelle Barlow, expert and author on how to best handle customer complaints, turning them from a nuisance into a...