Do you provide exceptional customer service? Is the customer service in your company extraordinary? Fred Shea, a Denver postman, was the inspiration for Mark Sanborn's...
We just had an awesome experience at Johnny Rockets on South Street in Philadelphia. Excellent food (the apple pie shake is the best), incredible customer...
Retail selling shown how it shouldn't be; aggressive, pushy, untrained. Transform the way you look at retail selling because nothing happens without someone being sold....
The outrageously funny "Difficult Guest" sets a highly entertaining stage for some solid customer service training on recognizing, understanding and taking care of difficult customers,...
www.telephonedoctor.com orcall 800.882.9911. Access Web-based delivery of these same courses at www.serviceskills.com America's Favorite Series Of Customer Service Training DVDs. This title is part of...
